Amazon has launched Amazon Prime to attract online shoppers who love super fast shipping. It is not free service and in order to become eligible for that super fast delivery of the products you order, you should become a member of amazon prime service by paying $79 per year. The aim is to give more priority to let customers get their products faster than standard shipping time.
Amazon prime just dont want the same way all the time and thats the reason they have a policy where you will get 1 month free extensions to prime account, if the shipment not delivered on correct date as mentioned by Amazon.
DealNews, a popular website that brings best deals online and other daily deals on various shopping websites and coupons thought to confirm the amazon prime service policy and complained for one of their product that the shipment is not delivered as per their guaranteed delivery date and amazon wrote to them about extension of 1 free month amazon prime membership to their account.
So if you are a regular buyer in amazon and have a prime membership account, then consider complaining everytime when amazon fails to deliver your product on date. Consumerist blog about this today where a prime customer who have activated 30 days trial can also complain about the delayed delivery and get a one free month.
If you dont have a Amazon Prime account, still you can get a refund of your shipping costs, if the product has not delivered on the date mentioned. It is better to avoid filing a false complaint.