When you try to change Country / Region in your iPhone or iPad, you may encounter an error “You have one or more pending store credit refunds. You must wait a few hours for these to complete and then spend the balance before you can change stores.” error message. You might be wondering, why suddenly this error appearing.
You were able to change iPhone Country / Region previously without any problem. But suddenly this error message popped up preventing you from changing country and region for your Apple ID.
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“You have one or more pending store credit refunds” Error
You have recently tried adding apple id balance, and it was not successful. And for some reason, you are trying to change country and region of your Apple ID settings in your iPhone or iPad. You will be blocked with an error message saying “You have one or more pending store credit refunds…”
Also Read, Fix Update Apple ID Settings Error in iPhone and iPad?
Why I am unable to change country and region?
Reason is very simple. Apple ID balance you have added is in different country and region than the one you are trying to change now. So make sure you either spend it fully before changing the country and region. That way, once you changed the country and region of your iPhone or iPad, you will be able to add funds in the new changed countries currency to make any App or In-App purchase.
What Should I do If it takes more time?
If you have waited 2 or 3 days, which is normal time frame for Apple ID Balance issues to be solved. Like getting refund to your bank account or apple id balance gets updated with the recharge value you have done.
In such case, talk to Apple Customer Care (Apple Support).
They should be able to help you with clearing any pending balance or issues with your Apple ID. Otherwise, these pending store credit refunds problems, normally fixed by itself.
If its successful, and your apple id balance shows some money value, then it’s important to spend it before changing the country and region of your Apple ID.
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Otherwise, it wont be possible to change Country and Region as the currency value is different.
I hope you successfully fixed “You have one or more pending store credit refunds” error and able to change country/region of your Apple ID. In the following video, I have shared 4 more possible problems and errors that could prevent you from changing Country / Region of Apple ID.
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