About the Author: Robin C

Security Consultant, Engineer, Technology Enthusiast and Blogger.

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  1. Just a word of warning:  it’s great so long as you don’t have a problem.  When you do have a problem, support is pretty much non-existent.  I’ve tried the service out for around 3 months, and ran into an issue where I couldn’t access my account.  I filled out their contact form twice over a couple of days asking for help, but never got a response.  I ended up uninstalling their software and moving on.  It’s not a good thing to have a backup service and not be able to get help accessing your important, critical files that you paid to have stored in the cloud, and can’t get a hold of anyone for assistance when you need it.  There is no sense in paying $7+ a month if there is no one hardly around to answer support requests.

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